FAQ

Our collection of frequently asked questions about mass texting and TextSpaces SMS marketing platform

General questions

TextSpaces is a text message marketing platform.
The system consists of "spaces" that are separate and completely isolated environments.

There is no limit. Although we generally restrict creation an extra space if you have an existing space with a negative balance.

TextSpaces is currently available in the United States and Canada. Send us a message if you are interested in different location.

Yes! We support both SMS and MMS texting.

Not at this time. But this is an upcoming feature. Stay tuned!
Billing

TextSpaces is a pre-paid service. You spend only as much as you use.

Each telephone number is being charged at the same day you bought it unless a day does not occur this month, like 31st.
In this case we charge at the last day of the month.
Compliance

Yes. Mass texting is a perfectly legal way to reach your customers and improve the visibility of your brand.
Although it's legal, your brand will have to obtain a written consent from a client before texting.